Are there special packing or shipping requirements?
Use the product’s original box if it is available. However, you can use any sturdy, intact box for shipping. Do not include packing foam or other non-recyclable material.
Are there limits to how much I can recycle and/or return?
We do not limit how much you can recycle and/or return. However, to comply with shipping requirements, individual parcels may not exceed 61 x 61 x 61 cm or 28 kg.
Please stack the empty returns on a one-way pallet. No pick-up or exchange possible for Steel-, cage-, Euro-pallets, or any other kind of containers / pallets.
For larger shipments; please stack the returns on a one-way pallet and fill out the pallet returns form. (See pallet returns instructions)
What is the cost of returning empty cartridges, canisters, spools, and print engines?
Stratasys GmbH pays the cost of shipping and return of your empty cartridges, canisters, spools, print engines.
Can I Recycle or Return full PolyJet cartridges or waste containers?
No. Stratasys does not recycle full/partial PolyJet cartridges or waste containers. Please recycle locally according to local waste regulations.
What type of Canisters are applicable?
These are the types of packages applicable -
- Fortus Classic Canisters
- Fortus Plus Canisters
- Fortus 184 CI Canisters
- Fortus Xtend 500 Canisters
- F123 Spools
- Dimension / Fortus 250 Cartridges
- uPrint Spools